Join the Untanglers
Design Intern
Milan
At Tangity, the global studio of the NTT DATA Design Network, we reduce complexity to the human scale. We create tangible and intuitive solutions that positively impact companies and society. As a design studio, our job doesn't stop once a product is launched. It continues until the idea succeeds out in the wild. We accompany businesses on their path of evolution or radical innovation, including testing, measurement, and optimization, while empowering their way of work. We help them look toward the future and imagine the long-term impact their solutions will have on people, the planet, and society.
o do so, we focus on people's needs and desires and leverage all of NTT DATA's technology. NTT DATA, Trusted Global Innovator, is a dedicated IT services and solutions partner for customers worldwide, headquartered in Tokyo and employing more than 100,000 professionals in over 50 countries.
We are looking for a talented and versatile Design Intern. You will work closely with a multidisciplinary team of professionals from TANGITY and NTT DATA, including digital product and experience design teams, service and business teams, creative teams, technology teams, etc., to provide comprehensive solutions.
What you'll do
As a Design intern, you might be involved in design activities such as:
Understand the market and competitors and the performance of other products or services and identify opportunities to improve the user experience.
Comprehend user needs and behaviors through quantitative and qualitative research methods such as interviews, field observation or data analysis.
Distill and articulate insights and opportunity areas.
Conceptualize and design new business models and customer experiences.
Plan and facilitate user and client workshops.
Use prototyping methods to visualize and quickly validate hypothesis.
Ideate, create and execute of inspiring, educational and useful content for brands and public institutions.
Expand and build new expressions of brand visual identities for various platforms.
Evaluate the usability and accessibility of products or services, including test planning, collecting user feedback, and analyzing the results to identify areas for improvement.
Create key deliverables (e.g., research output, detailed user journeys, service blueprint, system map, stakeholder map, storyboards, scenarios, interaction models, wireframes and prototypes, design systems).
You will carry out these activities by participating in project meetings, providing feedback, and contributing to design documentation.
During your internship, you will acquire these skills:
Planned and executed design activities with particular attention to time constraints and available resources.
Package deliverables and research results in a form that can be understood by different types of audiences.
Who are we looking for?
Bachelor's degree in design or related fields (sociology, psychology, HID, product, industrial design, communication, etc.).
Basic knowledge about design tools (e.g., Figma, Miro) and/or heatmap, session recording, survey, etc. (e.g., Contentsquare or similar) and understanding web design basics (UX and UI).
Confident about modern technology and how to leverage it to create better user experiences.
Attitude to continuous learning and adoption of new methodologies.
Good communication skills to relate effectively with stakeholders and multidisciplinary teams.
Proactive attitude, boundless curiosity, and the desire to generate impact in society
Ability to collect and process feedback constructively
Fluent in English (oral and written).
As part of our teams, you should also be:
Great teammate - we appreciate and always help each other’s
Acting with integrity - we value honesty and doing the right thing
Smart – we are critically thinking individuals
Committed to quality - whether it is a good design or a well-written email, we never cut corners
Lateral thinker
Fun-loving – we like to laugh, socialize, and have a great relationship with our colleagues.
As ‘Untangler’ part of Tangity’s family, you will find:
Multicultural environment
Possibility to work on international projects and initiatives
Purpose-driven culture
Empathy and Flexibility
What we offer
We offer a range of tailored benefits that support your physical, emotional, and financial well-being. Our Learning and Development team ensures that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process. If you require any reasonable adjustments during the recruitment process, please let us know, and we look forward to hearing from you.
How to apply
After you hit the “Apply” button, you will be redirected to NTT DATA's career portal. As we operate globally, please provide your resume in English. We receive a lot of emails, so please apply only via the portal to ensure your application doesn't get lost.